Tag Archives: Windows

APR
10

Michel RothPasswords are the most common form of authentication in the world. They are easy, require little training, and present few technical challenges. However, passwords are also prone to user error and can be one of the most expensive burdens on IT service desks. In fact, Gartner estimates that “in a non-automated support model, password reset costs range from $51 (best case) to $147 (worst case) in labor alone” and that “password reset requests make up 10% - 30% of all help desk calls”.

Thankfully, the RES Suite 2014 enables enterprises to offer self-service password management, eliminating the service desk’s involvement and dramatically reducing cost for ... READ MORE>>
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JUL
18
By Bob Janssen, CTO

Major desktop transformation projects are inevitable for most organizations. Windows 7 deployments, application or desktop virtualization rollouts and introducing VDI are all common initiatives for many organizations. But how can desktop administrators make critical decisions about changes to their infrastructure without fully understanding their environment, especially from the user perspective? Enter RES Baseline Desktop Analyzer.   Baseline Desktop Analyzer is a free, online, Microsoft Windows Azure-based service that enables IT to quickly gain visibility of their desktop infrastructure from the user point of view. Assessing real-life user data is nothing new to RES. Workspace Manager already includes Desktop ... READ MORE>>
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FEB
18
As we all know you can create an Active Directory User account with RES Automation Manager. But in Europe a challenge will come to create user accounts without spaces. We get a lot of requests on how you can achieve this. So let's take the steps to achieve this. The first steps are to create a logonname based on the following rules. The logonname should be based on last name concatenated with the first character of the first name. To give an example Anne Plancius should get the logonname PlanciusA. In RES Automation Manager you can achieve this with the following steps:
  • Create a set of parameters which the user needs to fill when he schedules the job with the
  • ... READ MORE>>
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    FEB
    11
    In our second IT Insight of the year, we focus on how to introduce context-aware computing into your IT environment. Today, it’s fairly common for people to work from different locations, as well as multiple platforms, all in the same work day. This is why context-aware computing is increasingly important. Wherever they are, users need access to their settings, applications and data, but IT still needs to control how and in what situations they should be able to access it. Creating a context-aware environment allows IT to control what content their users have access to, and when and where they have access to it. Essentially, it allows IT to set the parameters that dynamically create a workspace that is unique ... READ MORE>>
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    FEB
    04
    Ole-Kristian Sivertsen, Regional Director, Nordics

    The constant struggle between IT departments and users is reaching new heights. Well-managed desktops through lock-down and standardization are mantras for most IT administrators. On the opposite side of the scale is the personalized desktop, where users have the freedom to adapt their workspace according to personal needs and preferences. With the never-ending wave of change, new client devices are turning up faster and faster. Users are at the same time getting more and more demanding. As a result, the cost effective, secure and standardized desktop is under tremendous pressure. The question today is how to achieve both standardization and personalization. So, what exactly ... READ MORE>>
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