Tag Archives: User

MAR
01
This is the fourth and final post in a series covering ITaaS. Catch up here, as I start from the end of the ITaaS spectrum, giving IT admins a comprehensive view of how all the pieces of ITaaS  must come together for a successful transformation.  This post will cover the first step in the process, the crucial discovery phase. By Adam Stockley, Pre-sales Consultant, RES Software Discovery The first step in any transformation is to understand exactly what you are dealing with today. IT infrastructures are complex, and in many cases, the requirement for flexibility has led to an ad-hoc, unstructured approach to the delivery of IT ... READ MORE>>
FB Share
JUN
01

By Bill Corrigan, CMO

At RES, we’re just getting settled back in from a great week at Citrix Synergy in San Francisco. The excitement on the Synergy expo floor and the RES booth was palpable. So many attendees were streaming through the expo looking for the best solutions to enhance their existing Citrix deployments or to jumpstart their latest Citrix projects. Of course, there was tons of buzz following some awesome keynotes from Mark Templeton and other Citrix executives. Not surprisingly, top of mind for a lot of people this year was the transformation from the traditional physical desktop to the user-centric “hybrid desktop.” More ... READ MORE>>
FB Share
MAY
25
It’s funny how some of the universal truths of the world we live in can be directly translated in the world of IT. For example, getting philosophical, I’ll reference the well known Maslow’s "hierarchy of needs". Most of us would like to believe that we are at the top level of this pyramid, self actualization. In this level of hierarchy, we desire to realize our full potential, or in other words, be all that we can be. But what happens when both IT professionals and users find themselves at this level of the pyramid? This constant thrive for self-realization often leads to a paradox. The more you get ... READ MORE>>
FB Share
MAY
18
Grant Tiller, Senior Product Manager

We had a great time during our attendance at Briforum this year in London. There was a lot of excitement and a constant stream of traffic to our booth, with people stopping by for presentations and booth demos throughout the event. Of course, there was a lot of anticipation around our iPad drawing, which was awarded to Adam Kelly from SCH.

Our breakout session, IT and User: If Roles were Reversed, went extremely well, with a huge amount of audience participation. We showcased the Service Orchestration module of RES Automation Manager, and how ... READ MORE>>
FB Share
CATEGORIES:
ARCHIVES: