This is the third post in a series about ITaaS. The posts walk IT admins through the steps of enabling true ITaaS, starting from the last step. This post will cover the importance of service enablement and service delivery.

By Adam Stockley, Pre-sales Consultant, RES Software

As I explained in my previous post, when describing the configuration of services within the catalog, simply installing an application is not necessarily enough for the full enablement of a service. And what about services that don’t actually require installation in order for them to work?

Service Enablement

Technology that is deployed ... READ MORE>>

Happy New Year. Recently I guest blogged on VMBlog.com about the upcoming year in our industry and what it means to the RES portfolio. Here are some highlights.

With the increasing adoption of devices such as smartphones, tablets, touch sensitive screens and sub compact, ultra portable hardware, enterprises are going to realize that their employees are using these to access data and applications throughout the day. Android, Windows 7 (with the launch of Windows 8) and iOS all have enterprise and consumer experiences people desire. The biggest point of disruption to the IT department is Christmas, as new technology floats into the hands of corporate users. ... READ MORE>>

Hi everyone, we wanted to make you aware of a great webcast panel discussion coming up this week. On Nov 10th, 11AM ET (4PM GMT) we will be joined by 451 Group’s Rachel Chalmers, Research Director of Infrastructure Management; an analyst well known for her research on desktop virtualization.

This session is hosted by BrightTALK, and will cover trends faced by IT today and how context aware computing can answer the challenges brought to organizations through Consumerization, BYoPC, BYoT, BYoD and more. Context aware ‘IT as a Service’ is all about managing the user in the way they want to work, in the location they prefer, using ... READ MORE>>

By Bob Janssen, CTO and Co-Founder of RES Software

When you truly believe that a technology can benefit every IT admin and every end user, how do you turn that vision into a reality? How do you lower the barriers to that technology so users can be the most productive and empowered? How do you help IT get their hands on that technology and implement it in their organization, regardless of their budget limitations? With the release of RES Workspace Manager Express, we at RES Software would like to think that we’ve come up with a way to accomplish a very powerful vision – ... READ MORE>>

Recently, Jeff Wettlaufer (@jeffwettlaufer) of RES Software (@ressoftware) joined Doug Brown (@douglasabrown) of DABCC for a VDI chat on Twitter. GlassHouse Technologies (@GlassHouse_Tech) and Stratus Technologies (@stratus4uptime) all participated in the VDI chat. Below is a transcript of the entire conversation. Check it out, and be sure to leave your comments on the conversation. We’d also like any suggestions for questions to include in our next VDI chat?

Twitter – August 25, 2011 – VDI Chat with Doug Brown

Doug Brown We are live!

1 Doug Brown Hello Everyone - We are starting our live Tweet Chat right ... READ MORE>>