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bob You may have read in the media about serious security vulnerability in the OpenSSL libraries nicknamed "Heartbleed". About Heartbleed The following is a snippet from heartbleed.com on the Heartbleed bug. The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM) and some virtual private networks (VPNs). heartbleed The Heartbleed bug allows anyone ... READ MORE>>
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APR
10

Michel RothPasswords are the most common form of authentication in the world. They are easy, require little training, and present few technical challenges. However, passwords are also prone to user error and can be one of the most expensive burdens on IT service desks. In fact, Gartner estimates that “in a non-automated support model, password reset costs range from $51 (best case) to $147 (worst case) in labor alone” and that “password reset requests make up 10% - 30% of all help desk calls”.

Thankfully, the RES Suite 2014 enables enterprises to offer self-service password management, eliminating the service desk’s involvement and dramatically reducing cost for ... READ MORE>>
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MAR
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Introduction  

"Knowledge is fast becoming the sole factor of productivity, sidelining both capital and labor."

Management Challenges for the 21st Century (1999) – Peter Drucker.

  Most organizations still look at information security from the perspective of ensuring that unauthorized people can't access your network. This narrow view of information security can leave organizations with a false sense of protection. RES Software believes organizations need an additional approach to fully secure and protect data.   The IT-Store, as a combination of RES Automation Manager and RES Workspace Manager, provide both end-user and administrator with a service-driven, user-centric and asset-centric approach to Information Security to support the controls specified in ISO27002 and provide tooling ... READ MORE>>
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FEB
28
Rene HeijnenCompanies are providing wireless network access to make end users more productive. This has become especially important and evident in the healthcare space where there are lives at stake. Nothing is more critical than being able to do what you need to do to save lives. This use case inspired RES Software to give IT the ability to identify an employee’s precise location to provide dynamic services, even if they are working wireless. You can serve these mobile users better with the new wireless zone rules. Configuring Zones You may already be aware of how to configure a zone in RES Workspace Manager, but in case you’re not, I am ... READ MORE>>
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FEB
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It is possible to integrate the RES IT Store with other RES Software products, you can integrate with these products: - RES Automation Manager 2014 - RES Workspace Manager 2014 In this blog we briefly describe how to setup the IT Store integration with other RES Software Products, we start with the most obvious one, RES Automation Manager. RES Automation Manager To be able to use the full functionality of the RES IT Store, the RES Automation Manager integration is important to be configured. This configuration is pretty straightforward. Go to Setup and select RES Automation Manager: RES AM-1 RES AM-2 COMMENTS: 0
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