By Martin Lako, Support Engineer

The Homedrive is a very crucial part of building a dynamic Workspace with RES Workspace Manager. Basically the Homedrive contains of two areas: User Data (often linked to and known as My Documents) and the RES Workspace Manager Home Drive (contains User related settings like Workspace Preferences and User Settings).

In case of a Workspace design with Workstations (Physical or VDI) or RDS Servers, configuring the RES HomeDrive location is quite easy: choose a central fileshare  (preferably as close as possible to the Agents) and use Active Directory (or other mechanism) to map the homedrive before the RES Workspace ... READ MORE>>

& When running RES Workspace Manager on laptops there is a very important prerequisite to take care of: The Connection State. This is important to ensure a correct working of switching between online and offline state and vice versa. By default there are no Advanced Connection States configured. On clients with an "always-on" connection (e.g. Workstations and Terminal Servers) the default Connection State does the job. Based on our experience at RES Software Support, it's highly recommended to configure an Advanced Connection State when RES Workspace Manager is installed on Laptops. With this mechanism the detection of an offline or online state is ensured. To configure an Advanced Connection State, a Zone (Locations and Devices) is required. In this ... READ MORE>>

Recently I’ve spend some time troubleshooting a customer's PoC for XenDesktop 4 with Citrix HDX 3D Pro Graphics support. The scenario All the prerequisites for installation were perfectly met: Seperate DDC with Platinum licenses, Online plugin 12.0.33 (shipped with de HDX 3D Pro Installer) and de HDX 3d Pro server msi. The DDC runs on 2003 x64. The HDX 3D Host runs on a physical Windows XP SP3 X86 with VDA version 4.0.5010 (VDA 4 SP1) - Nvidia Quadro 6000 Graphics card. The Client is Windows XP SP3 with Citrix Online Plugin 12.0.33 and runs RES Workspace Manager with the Windows shell as default shell. The actual problem When a user session (with RES Workspace ... READ MORE>>

In addition to existing article "Update RES PowerFuse 2008 to a newer Service Release", this article covers the RES PowerFuse 2010 releases. RES Software has ServicePacks to upgrade a RES PowerFuse installation. With a ServicePack you can upgrade from any RES PowerFuse version to the latest version of RES PowerFuse. The ServicePacks are available in two versions:

• ServicePack for an interactive upgrade, needs to be applied once in every environment. You can follow the upgrade process and any error will be displayed.
• Auto_Servicepack for an unattended installation of the upgrade. 

  Before you upgrade you existing environment it's important to:

• Read the release notes of every version to notice all the changes. Importance of

... READ MORE>>

Recently a few customers and partners asked RES Support about updating their RES PowerFuse 2008 environment to a newer Service Release and if it was possible to have two Service Releases running next to each other in the same environment. RES Software has PowerPacks to upgrade a RES PowerFuse installation. With a PowerPack you can upgrade from any RES PowerFuse version to the latest version of RES PowerFuse. The PowerPacks are available in two versions:

• PowerPack for an interactive upgrade, needs to be applied once in every environment. You can follow the upgrade process and any error will be displayed.
• Auto_Powerpack for an unattended installation of the upgrade.

Before you upgrade you exisitng environment it's important ... READ MORE>>