JUL
24
photo of bobIT departments today are so inundated with projects that they often can barely keep their head above water. They are already tasked with the maintenance of the IT infrastructure and the ongoing management and delivery of IT services, but are commonly requested to provide additional services that are not aligned with the IT core mission. It is time we take a closer look at the role of IT and assess which responsibilities should in fact belong to IT and what should instead lie in the domain of the business. In many organizations, IT is responsible for managing business decisions while delivering technology. In other words, IT is often tasked with ... READ MORE>>
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JUL
18
Rene HeijnenWe recently released RES Workspace Manager 2014 Service Release 1 (SR1) with some great new features. Today I am going to highlight one of those new features. You could already restore user settings to a previous application setting in RES Workspace Manager. With this new release, we have enhanced the solution with new functionality to reset applications to the default configuration. You can give both users and administrators permission to do this reset, and their permissions can be separate from each other. Why Is This Important and What Is the ‘Default Configuration’? So why did we do this? We received customer feedback that, in specific cases, offering a restore ... READ MORE>>
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JUL
16
PatrikRES Software released the RES Suite 2014, which includes the RES IT Store (including RES Automation Manager for desktops) and RES Workspace Manager, on February 3rd 2014. While these solutions may seem familiar, here are five things most people don’t know about the RES Suite 2014, did you? 1. It Covers the Entire IT Services Life Cycle Why did we bundle the different products into a suite? The answer is simple. Let’s look at how IT services are consumed in the following graphic.
  • In steps 1 and 2 the RES IT Store qualifies users for services based on business rules and offers a service catalog to them for
... READ MORE>>
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JUL
11
In some scenarios, RES Subscriber is used to lock down a workstation. This is done by simply defining the RES Subscriber as the shell, and then launching a remote desktop. The advantage of this is that the computer then behaves like a thin client with minimal maintenance required. In the past, when using the Citrix Web Interface with the legacy Receiver, it was relatively easy to create the launch command line. It was even possible for administrators to generate custom ICA files. There were many different methods that could be used to launch a Citrix published desktop. However, when using Citrix Receiver 4.x with Citrix StoreFront, it may become a little more complex. The following example may help explain this ... READ MORE>>
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JUL
09
Michel RothRES Software is a long-standing Citrix partner with a large percentage of our customers using RES Software products to support their Citrix deployments. This has been the case since the inception of RES Software (1999) and continues today with deep integration with Citrix’s XenDesktop and XenApp products. At RES Software we believe that we’re able to provide value to our joint customers by having true integration between RES Workspace Manager and Citrix XenDesktop/XenApp. In this blog post we will talk about our updated integration with Citrix XenDesktop / XenApp 7.x. The Value of RES Workspace Manager’s integration with Citrix XenDesktop/XenApp Out of the feature set that comprises our Citrix XenDesktop/XenApp integration ... READ MORE>>
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