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Bringing the “Happy” Back to “Happy Holidays IT”

The weather is getting colder, trees are bare and gift commercials are running full steam ahead – the holidays are among us. In the next few days, wallets will flow freely thanks to all of the deals Black Friday have to offer. While this may be ‘the most wonderful time of the year’ for shoppers like me, it can be torture for my friends in IT due to increased workloads, risk and exposure. To keep them from shriveling at the thought of the holidays, there are some tools to reduce the load. This is extremely important during a time when I can name at least 5 reasons why IT could understandably channel the Grinch. I know I would feel the pressure. Here are some of the things that can turn this time of the year into a nightmare for IT, and some ways we can avoid it:


Extending the App Volumes Ecosystem with RES

In our digital economy every worker’s career journey is increasingly centered around the apps they use each day. What they do with those apps is to a great extent how today’s workers deliver value. Which means the delivery of apps at just the right time, configured for the individual needs of each worker, is a crucial element of business value. And here’s another: with security needs ramping up every year, the ability to revoke access to apps has become just as important and, in its own way, valuable to the business as the use of those apps.

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Getting VDI Right – The First Time

Although the pervasiveness of VDI never exactly met initial market expectations, we continuously work with customers who point-blank wouldn’t have met some of their strategic goals around mobility and flexible working without virtual desktops. Others have found a lot of value in the centralization and standardization that VDI offers. As Citrix, VMware, Microsoft and other […]


RES ONE Service Store 2015 – Feature Release 1 Now Available

Today, we’re very proud to announce the availability of RES ONE Service Store 2015, Feature Release 1 (FR1). This release is full of tools to further enable employees to access the right resources at the right times for the right reasons. Giving organizations the opportunity to increase employee productivity and improve security and compliance, simplifying and […]

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Improved User Session Search Capabilities for the Service Desk

In a previous post, we covered improved search functionality as it relates to managed applications with RES ONE Workspace 2015. Today we’ll take a look at similar enhancements within the User Session node. Our research shows that this a place in the console where admins spend the most time, especially service/help desk employees. Therefore we […]

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RES ONE Workspace 2015 – Browser Independent Website Security

With the launch of RES ONE Workspace 2015, we announced our new browser independent website security feature. Whether it’s for security, compliance or productivity, sometimes enterprises have a need to control and track website access. With the growing diversification of browsers, IT needs to have controls in place over many browser types. Because many cloud services […]

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RES ONE Automation 2015 SR1 ( Available

By: Rob Aarts www.robaarts.nl This blog post first appeared on LinkedIn Pulse.       Today RES released RES ONE Automation 2015 Service Release 1, Some new features of this release can be found below: Use variable or parameter in ‘Security Context’ in these tasks: – LANDesk; – Microsoft System Center Configuration Manager; – Active Directory:  Computer, […]

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RES ONE Service Store 2015 FR1 – What’s New?

By: Rob Aarts www.robaarts.nl Today RES Software released feature release 1. Lots of improvements and fixes are waiting for you! This blog will show some of the most important features and fixes. Overall improvements are: user input validation, tablet support for Android and iOS, RES ONE Automation Detection and expected time to deliver services. Read more on LinkedIn […]