In one of my previous blog articles I promised to give you a closer look at the Dispatcher Discovery process. It took me a while but now I will fulfill that promise. Together with my colleague Bas van Goor I created an overview of the discovery process and in this article I will walk you through it.

Why do we actually need a discovery process?

The RES Automation Manager Agent doesn’t communicate directly with the database. It does so by means of one or more Dispatchers and for an uninterrupted communication process it needs to have a list of functional and reachable Dispatchers in its memory. Building an initial list of Dispatchers in memory is ... READ MORE>>

Today RES Software announced an exciting new addition to the RES Software portfolio that answers one of the biggest challenges users and IT face today — securing and compliant access to user data.  Without an enterprise-class solution, users have adopted their own "Follow Me Data" solutions, and brought personal, public and cloud-based services into the office, bypassing structured corporate services with personal, consumer services.  This has created risk for the business, and unless IT can provide seamless solutions to the user, the trend will continue.

RES HyperDrive is a secure way to deliver Follow Me Data and file-sharing with the enterprise-class security of on-premises technology. ... READ MORE>>

Since I like this way of providing information more and more, encouraged by very positive feedback from our partners and customers, here a short addition to my last performance tuning blog.

Recently we run into an alarm state 1 at the beautiful orange colored RES Suppport floor: two reports of a slow responding RES Workspace Manager environment, could not be a coincident, although....

Performance blog 1 didn't help, part 2 is born by that. Luckily the issue has been sorted out quickly, check out the first one below.

Remove RES Workspace Manager full install from Database/SQL and File server With a full installation of RES Workspace Manager the security drivers are being

... READ MORE>>

Are you certifiable?

As I sit in my hotel room at the Park Hotel in the heart of beautiful Amsterdam, pondering my “Tim Tebow-ian” lifestyle, my mind turns to the subject of certifications. What else would I think about in Amsterdam? This is a subject I have gained a lot of experience in over the past 20 years. 20 years? Did I just type “20 years?” I cannot believe I am able to say that I have been in the software industry for two decades. I could have sworn I was only 29 years old!

Anyway, while at the RES Sales Kick Off event here, ... READ MORE>>

In 2011 RES Software released RES VDX and RES Subscriber for VDX. These are the next generation applications of Workspace Extender and RES Subscriber. By using this software, it's possible to use locally installed applications in a remote desktop.

At the Support department we receive questions regarding several different aspects of this product. In this article I will mention some best practices and FAQ's of RES VDX. The configuration can be different when using RES VDX in a standalone configuration from a configuration when it's integrated into RES Workspace Manager. Both configurations will be mentioned in each section.

How the RES VDX Engine is started

In

... READ MORE>>